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camino-santiago-booking-caminowaysBooking an European Adventure holiday with TrekkingBug.com is simple and easy. All our holidays are tailor-made and our team are always happy to assist. You simply have to book your flights and, based on your dates, we organise an itinerary for you.

This is how we recommend you plan your trip:

1-Request a proposal

Request a proposal from the TrekkingBug.com team with your chosen  European Adventures itinerary by filling our online form, by email or by phone.

Dates on our itineraries are completely flexible (for self-guided tours, our guided tours depart on specific dates). The purpose is to give you a detailed account of the route, days and cost.

2-Book your flights

Once you have your itinerary proposal, it is time to book your flights. If you need help finding the closest airport to your starting point, we have a handy online airport flight finder and airport guide. Each holiday also includes an ‘access’ tab with information about transport.

3-Book your European Adventures holiday

Once you have your flights booked, it is time to contact the TrekkingBug.com team to confirm your itinerary and book your holiday. Once your booking is done, the reservation process starts.

This is the time to discuss any changes to your itinerary, as changes requested once reservations have been made, might result in change fees (see step 5).

4-What are ‘change fees’?

A ‘change fee’ of €40 applies to changes made to bookings/reservations made with TrekkingBug.com.

5-What is considered a ‘change’?

A change to your booking affecting travelling dates and reservations already made.

There is no change fee for the following: booking additional nights at the beginning or end or your journey (add-on), hotel upgrades or booking additional services such as meals, transfers, extra bags (please note bags are charged per item).

6-When can I make a change?

Changes to your booking can be done up to 14 days prior to departure. Changes can not be done while on the trip.

*To read our Terms and Conditions.

*If you need additional information about booking your European Adventures holiday with TrekkingBug.com, please contact our travel specialists: info@trekkingbug.com or by phone: +353 (0) 1 525 2886.

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Talk to us about the destination that you would like to explore and we will tell you about the best walking and cycling trails on offer. We can give you some great suggestions and a quotation +353 (0)1 5252886 or email info@TrekkingBug.com. Here are the 10 reasons why we think you should book with us:

1. No intermediaries, we deal directly with hotels & transporters

Over the years, we have built a strong relationship with the local business and there we deal directly with hotels, transporters, taxis…

2. Choice of best hotels available

All accommodations have been handpicked by our team. Comfort is our top priority. After a hard day of exploring we feel you deserve only the very best, combined with excellent local cuisine. We endeavour to seek out cosy and rustic accommodation packed with character. You will always be booked in the centre of the villages or towns, where “everything happens”, depending on availability. On occasion (specially during very busy periods), we might book accommodation away from your end stage but we will ensure that you are collected for free, and brought back to your starting point the next day after breakfast.

3. TrekkingBug.com offices

Our staff is based in Dublin and you can contact us from 9am – 5pm Monday – Saturday. We also have postal office in various locations. Contact us for more details on your next trip.

4. Outstanding customer service and customer satisfaction

We are committed on delivering only the best quality tours to our customers. We constantly improve our service according to our customers’ feedback and with regular quality checks. Customer Care is of utmost importance to us. Our team are always on standby to help you before, during and after your holiday.

5. Free travel advice by email or on the phone

The TrekkingBug.com team has more than 10 years’ experience in organising and booking holidays along exciting walking and cycling trails throughout Europe. Our team knows every trip: from the route right up to each hotel along the way. We go on regular trips ourselves to ensure that we are familiar with new trails and keep up to date on all of our tours.

6. Free holiday pack included

We take a particular pride of doing practical and useful holiday packs. These have been made by our staff after travelling to the destinations. A holiday pack contains practical information, walking / cycling guides and maps so that you can enjoy your holiday with us.

7. Free pilgrim passport

If you are planning a trip on one of the long-distance pilgrim routes like the Camino de Santiago or the Via Francigena we will provide you with a free personalised *credential/ pilgrim passport (pp) with every holiday pack.

8. 24/7 emergency number

Upon your departure, we will be providing you with an emergency phone number (for all our “self-guided” clients) that is accessible 24/7 to guarantee your safety and peace of mind.

9. Certified English speaking guides

We also offer a range of guided tour available at selected dates for those that prefer to share the fun with other people. On our guided tours you will be accompanied by our experienced guides who speak, fluently, both English and the local language. The guide is familiar with the area where you will be touring and can give you local, cultural and artistic insights into the region.

10. Cater for dietary requirements

We are more than happy to deal with any special dietary requirement requests you may have. Please let us know prior your travel date and we will accommodate your needs whether it is allergies (nut…), dairy products, vegetarian, vegans or coeliac/ wheat free.

If you have any special dietary requirements then please contact us so we can make arrangements for you meals.

So what are you waiting for??? Book your walking holiday with us now!

Download our latest Walking Holidays Brochure.

Customisation

caminoways-customercareWith TrekkingBug.com, you can customise your holiday: whether you want to stay additional nights during your walk, you want to upgrade your hotel to luxury accommodation or if you’d like to include additional activities in specific locations.

Path Finding

We design holidays that will take you through the most beautiful landscapes and panoramic viewpoints. Our routes have been selected based on special interests such as cultural highlights as well as your walking needs. You will get up close and personal with the local flora and fauna, with all your senses heightened by the fresh air, making you feel healthier from day one. You will wander along scenic paths at your own pace taking breaks if and when you like. Enjoy your adventure!

Customer Care

Customer Care is of utmost importance to us. Our team are always on standby to help you before, during and after your holiday.

Before you Depart

You can use our free no obligations ‘Request A Quote’ service. You can do so by phone during office hours on 01 525 2886, by fax or email info@TrekkingBug.com at any time or using the TrekkingBug.com Contact form. We will reply within one business day. Our customer service team can also advise you on any administrative formalities you may require such as injections, visas, etc. On our website, you can research your Camino de Santiago trip and book it whenever you like.

During your holiday:

The walking notes on a Self-Guided holiday and the Certified Guide on a Guided holiday can help you with any queries that you may have, however, we will also supply you with an emergency phone number that you can access 24/7 while on your holiday.

Safety whilst on Holiday:

To ensure your safety and to help you to choose the right holiday for your fitness level and experience we have walking grades. In addition, all our hotels are modern and comfortable and run by professionals, ensuring that you and your personal belongings are well looked after.

After your holiday:

We assess the quality of our holidays according to your satisfaction. It is for this reason that we ask you to fill out a Feedback survey when you return home so that we can continuously improve our services. Your opinion is important to us. In addition, you can keep up-to-date with our latest news and special offers through our Newsletter. Loyal customers also get a 10% discount in future bookings with us, for life!

If you have any questions or you want to know more about our cycling and walking trails and holidays, give our travel consultants a call on 01 525 2886 or contact the team by email info@TrekkingBug.com.

luggage-tag-holiday-pack-caminowaysEvery day we will transfer your luggage to the next hotel so you only have to worry about walking. The luggage generally arrives at the hotel before the end of your day walk. When you arrive it will be there waiting for you! Make sure to drop the bag at reception before you leave and ensure the tag is on it.

During the day, you can walk or cycle comfortably with just your daypack (containing the essentials: water, food, light jacket). Travelling with a lighter pack provides you with an additional level of comfort to ensure you really enjoy your trip.

If you decide to take the option of a picnic, your hotel will provide you with a picnic lunch that morning before you set off on your walk.

Please note that this service covers 1 piece of luggage with a maximum weight of 20kg per person however if your luggage is more than this. Please contact us and we will work with you on it.

After a day out, what could be better than arriving to a warm welcome?

After a day out, what could be better than to arrive to a warm welcome? We have handpicked our hotels based on their character, facilities and comfort. You will usually arrive at your accommodation in the afternoon giving you plenty of time for a refreshing shower and a visit to the local village, or maybe just to unwind and relax yourself.

acivro-ruaThen finish your day by topping it off with a traditional meal in your hotel prepared with the best fresh regional products. We always give preference to accommodations recommended by recognised guidebooks and who have their own restaurant, awarded with a quality label, and chefs. In addition to that, we visit the hotel regularly to ensure the quality of the service we provide you is top-class. Please don’t hesitate to request information about the hotels.

In some situations, we have even designed the route so that it passes by a hotel that we particularly like. However, it can happen that on certain stages the accommodation, whilst always clean and friendly, will be more basic.

pombal-santiagoNot a single experience abroad is complete without good food! We place emphasis on regional products and traditional dishes. This is an important criterion in our hotel selection. Meals are typically made from fresh, local products and served in a traditional manner.

Breakfast
Generally continental in most of small places, except in 3 and 4* hotel where you can expect a full breakfast

Lunch
We can prepare a picnic lunch for you, made of sandwich, fruit, chocolate or cereal bars. But you will often find bars and restaurant en-route. Ask us for advice.

Dinner
europa-hotel-caminoways3 course meal with started, main and dessert.

We also cater for all sorts of dietary requirements such as: Vegetarian, Vegan, Celiac /Wheat free, Nut Allergy, Diabetic… Please ask us before booking.

Comfort is our priority. After a hard day of exploring we feel you deserve only the very best, combined with excellent local cuisine. We endeavour to seek out cosy and rustic accommodation packed with character. You will always be booked into the village or town centre, where ‘everything happens’.

 

Our group tours and guided tours always include pick up and transfer from and to the airport.

For self-guided tours, our travel consultants will give you detailed advice on the best way to reach the starting point of your route. We always research the best transport options available so your trip can run smoothly.

If you rather have a transfer organised from the airport, we can also organise it from you.

Guided tours: Pick up are (generally included) organised and location stated in the holiday pack that you’ll receive before departure. Normally the guide will wait for you at the airport arrival with a sign with our company name.

Self-guided tours: Pick up are (not included) extras and our transporter will wait for you at arrival with a sign with your name. We will advise you if it changes.

Talk to us about your cycling or walking holiday idea and we’ll give you suggestions and a quotation (01) 5252886 or email info@TrekkingBug.com.

 

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